Please read what our customers say about us.
No Complaints. As promised.
Very satisfied with the job. They had to break out some concrete but did it so I cannot even tell other than some concrete is new and some is old. I am sure in a few months it will match. It was only a 9 inch wide strip. Two other companies that quoted this job did not want anything to do with cutting the concrete and doing the job right. Russell delivered as promised. It took a day longer than I expected but that was a result of weather conditions. It is obvious that these guys have been in the construction business for 30+ years.
Response: Randall, it definitely was a challenging job with your set-up. Thanks for trusting us with the job.
Job well Done
Well, after getting three quotes and nobody able to install a generator for several weeks, Generac gave my the number for Generator Exchange. I called them and they actually had a slot open 4 days later to install a generator. They got my financing approved during the home consult. A lady at their office did it while I was getting my quote and questions answered. They actually showed up and installed it as promised. I had an issue with some breakers tripping in the panel so they gave me some new breakers as well. They could have charged a few thousand more and got my business but Russell gave me a fair deal and my wife is very happy. We saved money and got it installed before the rain that is coming this week.
Response: Thanks Kevin. It was a pleasure. You definitely just beat the storms and flooding.
We are very happy. Best price, free stuff thrown in, and they did it really fast. Russell will give you his cell phone number in case there is ever an issue. He also monitors my generator 24/7 with a really need remote device. If you are buying a generator, call these people and you will get a great deal and be happy. Worked within my budget,
Response: Thanks for the kind words.
Great Company -Great Install - Great Value
Did exactly what they said. Delivered and installed as promised. Exceeds all expectations. If you are reading this, don't hesitate to use Generator Exchange.
Response: It was a pleasure. Thank you for the kind words and the referral.
100% as promised - 5-star
An electrician with experience showed up at my home the same day I called for a quote. It was the second lowest quote I got but it was the best and most knowledgeable person of the four quotes I received. The other companies send salesmen, this outfit sent an expert and I made the right choice. Don\'t bother with wasting time getting a bunch of quotes. Time is money and these guys are good to go.
Response: Thank you for the kind words and vote of confidence.
22 KW Generator - GREAT COMPANY
The BEST! I have had many home improvement and repair jobs done over the years. This was the best experience I have ever had. Even though they a re busy people, they are prompt and are gave us a price that was $6,000 less than a company from Houston. The other company was prepared to gouge us on the purchase and install. I got a third quote after the huge price difference and that one was still a few thousand higher than Russell. You will get exactly what you expect from a company that is customer oriented. These guys are the people to do business with. I wish they did HVAC also. My mother is also going to have Russell do a generator for her. Follow-up after the sale and install is great. They care and call to see how everything is going.
Response: Thanks David. We will be happy to install your mother\'s generator as well. Family referrals is what we strive for.
I am very Happy with Russell and Ronnie
Russell was able to meet me at a time that worked for me and he was on time, well dressed and a pleasure to meet. A a retiree, I was a little worried about the home consults. This was the lowest of three bids by a pretty good amount for a retiree living on a fixed budget. I needed a generator for my husband\'s oxygen and everything went well. The installation team arrived on time in a large truck and installed my generator the same day. The boys were hot so I gave them some cold lemonade at noon. Russell also is monitoring my generator for free for the first year. I highly recommend Generator Exchange.
Response: It was a pleasure to meet you and get you the backup power you need. We look forward to seeing you next year for the maintenance.
I called Generator Exchange because another local company could not install my generator for 6 weeks. Not only did Generator Exchange have the unit I wanted in stock, but they had it installed and running by the end of the week. Good thing since we did have a power outage from neighborhood construction and we would have lost a freezer full of food as the power was out for almost 36 hours. I cannot recommend them enough. No games, no gimmicks, no nonsense professionals. 5-star rating.
Response: We are glad it all worked out. Thanks for the two referrals Matt.